亚马逊如何申诉?亚马逊申诉模板

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有读者问小编,亚马逊如何申诉?有亚马逊申诉模板吗?今天小编就来跟大家说说,感兴趣的朋友一起来看看吧!

亚马逊如何申诉?

1. 搞清楚是什么原因导致你的账户销售权限被移除

账户销售权限被移除以后亚马逊一般都会发一封 Notification 给卖家,卖家可以通过这封邮件得知准确的原因,到底是因为账户表现差,还是违反亚马逊的销售政策或者销售了平台禁售的产品等。

2. 评估你过往的销售操作

检查下你的客户指标,找出那些给客户带来差的用户体验的订单和不达标的的参数;同时也检查下你账户目前的产品 Listing,看看这些产品有没有那些违反亚马逊的政策(比如侵权或者假货之类)

3. 创建一个补救的行动计划

写一个行动计划概括一下你在 Step 2 中发现的与账户销售权限被移除有关的问题,提供一个能够有效解决相关问题的精确的行动计划可以很大程度上恢复你账号的销售权限。

4. 把你申诉的内容发给亚马逊

补救的行动计划创建写完后, 将其发送给亚马逊希望其恢复您的卖家销售权限。

亚马逊账号被关申诉邮件范文模板

Dear Amazon seller support:

This is * (店铺名) writing to you.

第一部分:先向亚马逊表示感谢,之后介绍下店铺已经取得的成绩(开店时间、订单量交易额)最后表明意识到自己的错误,阐释原因。

As we are new seller on Amazon, we just sold our first item on 2016-9-*, and until today we sold *** orders on Amazon.

We thanks so much that Amazon can provide such chance for us to delivery customers good products.

And we are planning to provide more quality products on Amazon and drive our sales to $*,*00,000 a month with *** orders, and grow 40-50% every month. However, we did not that familiar with how to meet the performance standard, to this point we acknowledge it is our fault.

We had updated details for listings and standards of customer service for our stuff and promise to try our best to service customers well on Amazon if we can get the permission to sell again.

Would you please consider the account seller rating and the currant rapidly increasing sales in our store?

We never got a negative feedback on our account and there are still items waiting to be shipped into FBA on ***day, hope you could give us a chance to improve!

第二部分:列出整改措施(提高高标准服务、熟悉亚马逊店铺规则等等)(这点很重要!)

If we get the valuable selling chance on Amazon, we will do as follows:

01

Absolutely, we will learn through all the policies and rules about selling on your platform.

02

We will check the listings in our account to see if they provide enough information for customers to make their right decisions.

03

We will focus on awaiting shipment items to customers. Double check to confirm customers will have their satisfied items.

04

Use FBA shipping service to give customer good shipping service. Educate stuff of our own warehouse to trible check awaiting shipping orders every day to confirm all the products will on their way to customers.

05

Find out order problems automatically and solve them with customer within 24 hours. Any complaints or product issues we will solve them in proper way within a day in favor of the customer’s right.

06

We will build up our own ERP to manage the running for Amazon selling.To control customer services and shipping services with accurate data.

以上是亚马逊申诉模板的内容,如果想了解更多关于亚马逊申诉的资讯,请持续关注我们顶峰一剑!

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